Need to Know
Frequently Asked Questions
Ordering, delivery, colour matching and returns. Can't find what you need? Reach out and we'll reply within 24 hours.
Ordering
How do I place an order?+
Add the products you want to your cart from the shop page, open the cart, and send your order to us on WhatsApp. Our team confirms availability, final pricing and payment directly with you from there.
How do I pay?+
Once you send your order on WhatsApp, our team will confirm the final total and share payment details with you directly. Online payment on the site is coming soon.
Can I order by phone instead?+
Yes. Call or WhatsApp us on +234 807 551 2966, or visit our store at 251 Off Paul Odili Crescent, RiverPark Estate, Airport Road, Lugbe, Abuja.
Delivery
How long does delivery take?+
Orders are processed within 1–2 business days. Within Abuja, delivery takes 1–2 days. Other cities take 2–5 days, and remote areas take 3–7 days.
Do you deliver outside Abuja?+
Yes, we deliver nationwide. Delivery fees depend on your location and order size, and are confirmed with you on WhatsApp before your order is dispatched.
Products & Colour
Which range should I choose?+
Economy suits budget interior work, Lite suits quick touch-ups, Premium suits higher-traffic rooms, and Emerald is our flagship range for the deepest colour and longest-lasting finish. See the comparison table on the shop page for a quick side-by-side.
Can I see the full range of colours?+
Yes. Our official colour chart lists every shade we offer. Quote the shade code when you order so we can match it exactly.
Can you mix a custom colour for me?+
Yes, custom colour mixing is available in-store. Visit us in Lugbe or book an in-home colour consultation through our Services page.
Returns
What is your return policy?+
We accept returns within 3 days of delivery if the item arrived damaged, the wrong product was delivered, or the product is defective. Items must be unopened, unused and in original packaging. Custom-mixed products cannot be returned.
How do I start a return?+
Message us on WhatsApp with your order details and photos of the issue, and our team will guide you through the next steps.
Still have a question?
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